Customer Service Specialist Position Announcement
National Center for Beef Excellence
Customer Service Specialist
November 2024
Who we are:
The mission of the National Center for Beef Excellence (Beef Center) is to increase connectivity and innovation in all segments of the beef industry. Our efforts are aimed at building relationships, increasing demand-driven value, and enabling increased sustainability to producers and organizations willing to innovate.
Beef Center maintains the day-to-day operations for numerous beef cattle, breed associations. Contract services are provided to many other organizations. The ideal team member must be customer centered, have excellent communication skills, adapt to industry challenges, and provide timely, quality service. Certain duties can be carried out remotely however, candidates must be able to report to the Kearney, MO office, weekly.
Position: Customer Service Specialist
Type: Part Time, minimum 20 hours/week.
Duties and Responsibilities:
- Quality and timely customer service to various beef cattle association members through email and phone.
- Process breed registrations work, Genetic/DNA requests and other duties related to association management.
- Process invoicing and payments from members.
- Maintain an organized work environment.
- Other duties may include:
- Publication and sale coordination
- Sale Video Editing
- Online Auction Support
- Producer record management
- Travel to industry meetings and events
Required Skills:
- Agriculture & livestock experience
- Excellent communication skills
- Highly motivated and pro-active
- Base computer & Microsoft applications abilities
Preferred, but not required:
- Experience with registered cattle, data management
- Publication & Design experience
- Sale cattle videography & editing experience
NCBE provides a unique environment to showcase skills necessary to build clientele and expand service offerings to the beef industry.
Submit cover letter, resume’ and references to becky@beefcenter.org
National Center for Beef Excellence
Kearney, MO
Click the link below to download the position announcement: